Yellohire is an independent car rental Agent, offering car hire, van hire and minibus hire throughout the UK. We are a professional team who work with Transhire Ltd a broker with over twenty years experience in the UK and worldwide rental market. Our partners include many of the worlds largest rental Companies and our rental rates reflect:
Book a car online with Yellohire and be sure of the following:
The majority of our vehicles are less than 3 months old or will have driven less than 14,000 miles.
Excellent standard of service.
Experienced back up staff to help with any questions .
Tremendous value for money - cheap hire rates - 'real value for money.
No Hidden Extras. The majority of our vehicles have unlimited mileage while on hire.
All rental vehicles will be well cleaned, and service checked before each hire.
All hire vehicles have a full tank of fuel.
All hire vehicles are covered with 24hr breakdown assistance and replacement.
Hire cars have comprehensive insurance with reducible damage excess liability option available.
Additional insurance is available to reduce the excess to zero on every car hire.
Hire cars available to young drivers from 21 years.
UK Car hire delivery service to any home / office/ hotel or indeed address in mainland UK (subject to additional charges)
Out of hour car hire delivery options for 24hr deliveries (subject to additional charges)
VIP meet and Greet from the aircraft service at all major Airport from a car rental representative. (subject to additional 30.00 + VAT charge)
One Day One Way car hire rentals to and from all major towns cities and airports.
Vehicle range of rental Cars, Vans and Minibus;
Small cheap and nippy economy car hire, compact cars, saloons, station wagons, MPV’s, people carriers, estate car hire and minibuses - Economy - luxury range of cars for hire, from the new Mini to Ferraris - guarantee on vehicle available.
Manual transmission car hire and automatic rental cars.
One-Way Car Rental
One-Way car rental is available. Collect from one rental branch and return to another - i.e. Edinburgh - London.
Airport Surcharge is included in all our rental prices
At airports (and in some other premium locations like ferry ports) car hire companies have to pay the airport an additional fee to use the airport facilities. In many locations this fee is passed on to the customer and must be paid in local currency. Unlike many suppliers we include the airport/Premium location fees in all our car rental prices in accordance with our "NO HIDDEN EXTRAS POLICY"
Rental Vehicle collection
Additional drivers may be added to the rental agreement at the time of collection they must be present along with a full valid driving licence and be of suitable age to drive the hire car.
Collection Time
Is the time that you wish to collect your rented vehicle - this will be shown on your rental voucher.
Return Time
Is the time that you must return your rented vehicle - unless extended by prior arrangement. It is important to be aware that car hire companies charge for periods of 24 hours. If you return your hire car later than 59 minutes after your scheduled drop off time, you will be charged for an extra day at the rate payable at the depot - not our negotiated rates.
Rental Day
Each 24 Hr period, which starts at the time you are due to collect your hire vehicle.
Damage Waiver or "super Cover"
We are one of the few rental companies that allow you the opportunity to take out a additional insurance called "Excess Refund" This is an additional insurance cover which removes all liability of the damage excess or deductible (as long as it does not involve malicious damage (by the renter) or alcohol consumption which invalidates all insurance policies)
Damage Excess or Deductible
Excess is the renter's responsibility of any claim that is the responsibility of the insured. The excess amount is listed on all rental quotes and on the web site quote, this is the maximum liability that you will be held accountable for in cases of loss or severe damage caused in an accident - as long as it does not involve malicious damage (by the renter) or alcohol consumption which invalidates all insurance policies.
Rental Duration
The total number of days that you rent a vehicle.
Third Party
A person or persons other than the Insured.
Third Party Insurance
Protects the driver against a claim made by another person in the event of any damage or injury. This is charge is included within the rental fee.
Loss Damage Waiver - (LDW) / Collision Damage Waiver (CDW)
Included within the rental fee unless otherwise stated and protects the Driver from any claim (minus the excess amount) in the event of any damage occurring to the rental vehicle.
PAI - Personal Accident Insurance
Personal Accident Insurance is generally covered by travel insurance so look at your personal travel policy before selecting this extra.
Van Hire and Minibus Rental additions
Carriage of goods
It is the responsibility of the driver of all rental vans to ensure that the vehicle is loaded safely and securely. It is really important that vans are not overloaded. Commercial vehicles are subject to roadside checks by the Ministry of Transport - extra precautions must be taken with the vehicle after loading making sure all door are safely secured and that loads will not be subject to sudden movement which may cause a danger to other road users.
Driving licence requirements
UK drivers who passed their ordinary car driving test prior to 1 January 1997 will normally have been issued an old style UK Driving Licence showing vehicles of Group A or a new style EC Driving Licence showing vehicles of Categories B, C1 and D1. Drivers who passed their ordinary driving test after 1 January 1997 are only issued a Driving Licence showing vehicles of Category B (up to 8 passenger seats); Categories C1 and D1 are no longer issued automatically
Passenger carrying vehicles including minibuses
Driving Licence Category D (9 or more passenger seats) or Category D1 (9 to 16 passenger seats). All drivers of minibuses (9-16 passenger seats) are required to hold a valid driving licence showing either Group A on an old style UK Licence or Category B & D or D1 on a new EC style Licence issued in any EU Country. Drivers who passed the car test (Category B) after 1 January 1997 and who wish to drive a minibus are required to take a further Statutory Driving test for vehicles in Category D or D1. A further Driving Test may be required to tow a trailer (Category E). However; certain drivers who passed the car test (Category B) after 1 January 1997 are permitted to drive a vehicle in Category D1 (minibuses) without the need for a further test so long as the following conditions are met: -
1) A full driving licence has been held for at least two years.
2) The driver receives no payment (or any other consideration) other than out of pocket expenses (i.e. they are a volunteer).
3) The vehicle is driven for social purposes only .
4) There is no trailer attached.
5) The maximum authorised mass (mam) of the vehicle does not exceed 3.5 tonnes, or if fitted with specialised equipment used for disabled passengers, does not exceed 4.25 tonnes.
Driver ages
Minibuses 25 years to 75 years
Panel Vans 21yrs to 75yrs (some suppliers may restrict young driver to 23yrs)
Continental Use
Minibuses are not permitted to be driven outside of the United Kingdom
International Drivers Permit
One of these may be required in addition to your national drivers licence when driving abroad. More information on these is available at http://www.theaa.co.uk/motoringandtravel/Idp/index.asp
Rental Van groups VX, VY, VV, VE & VF may be hired in UK and driven overseas but must return to the UK. There is an additional insurance charge for this service
Frequently asked questions from UK car hire customer
Can we choose our make or model or car?
Generally no but at selected locations such as the larger airports i.e. London Heathrow and London Gatwick you are given a choice of several cars. All hire cars of course are less than 3 months old.
What if I have points on my licence?
This does not mean that you cannot rent a car, but call our reservations department on 08704 99 77 11 to ensure that the car rental partner will accept a booking with your endorsements.
Can I make amendments to a booking?
Yes, please call 08704 99 77 11 and talk to our reservations team.
If I print a copy of the voucher, can I reprint it if I later amend a booking?
Yes, simply return to your e-mail confirmation where there will be a link to retrieve your car rental voucher online.
What do I do if the car I want doesn't appear in the display list?
This could be due to restrictions on the driver age, but if your driver will be between the ages of 25 - 65, there should not be any restrictions imposed. Please call our reservations centre with your specific requirements on 08704 99 77 11.
How do I know if the car rental partner is on-airport or not?
Locations will vary depending on car rental partner, but most will have a courtesy bus to their office if they are not located directly in the arrivals lounge.
What is the shortest time in which I can book a car before I travel? What if I fly the same day?
Web bookings can be taken 12 hours before departure. For bookings for collection in the next 12 hours please call our reservations department on 08704 99 77 11.
What happens if I do not have a credit card?
Please ring our reservations department on 08704 99 77 11 as some car rental partners will accept cash deposits.
Why do I have to put cancellations in writing?
We require letters of cancellation from the customer for proof of cancellation and to keep on our internal files. You can also cancel via email on [email protected] or via fax on 0845-225-0845
Where can I find a list of all your rental locations?
All of our rental locations can be found on our booking engine drop-down list. First select a country, and then select a more specific location.
Can I book one-way rentals?
Yes, in selected locations. Please call our reservation department on 08704 99 77 11 for a quote. Restrictions may apply, particularly if you require cross border one-way rentals. We are currently developing the technology to allow us to do this online, and expect to release this soon.
What is the minimum/maximum age to rent a car online?
You must be between 21 and 65 at the time of rental pick-up, but if you are outside this age range please call our reservations department for a quote on 08704 99 77 11.
What if my flight is delayed?
As long as we have been notified of the flight number before you travel and there is an out of hours service available, the car rental partners will wait (although an out of hours charge payable locally may occur.)
Why should I book on the website? What are the benefits?
It makes financial sense. The cost of an online booking is significantly less than the cost of a phone call. A guaranteed minimum £5 online discount is available with every booking.
How do I find out how much deposit I have to leave with the car rental partner?
At the booking stage of the online process there is a panel telling what is and what is not included in the pre-paid price – it is there. All deposits for both insurance excess and fuel will be advised at this stage.
Where are the additional extras – when do I pay for them?
All extras where offered are payable locally at time of pick-up'. The cost will be advised there, however you will pay this when you pick up your vehicle from our car rental partner.
Sometimes, when I insert certain dates, only 3 or more cars are available in certain locations, but more cars are available when I phone reservations. Why?
This may be because the driver age is under 21 or over 65 years of age and there are restrictions on cars they can rent. Also the dates and times entered may be out of hours for the given car rental partner.
What is the latest day before departure I can make a booking online?
12 hours prior to desired rental date.
Does the web show daily rates?
Yes.
Do you hire cars have a CD player?
Most hire cars from the "C" group and upwards are fitted with a CD Player as standard but this cannot be guaranteed
Can I drive on my USA (or foreign driving licence)
Yes provided you have not been in residence in the UK for more than 12 months (after 12 months the law states you must exchange your licence for a UK licence.)
Can I pay for someone else to rent a car ?
Yes you can pay for the hire of the car but the person who is going to be the driver must be listed as the main driver at the time of booking. The driver must present with his or her own credit card at the time of collection.
Can I rent a diesel car ?
We cannot guarantee diesels but we do have them on fleet, you may "request" diesel and we will do our best. Again at the larger depot such as major airport you are given a choice of cars, which will often include diesel models.
If I am under 25 what is the largest car I may rent?
At present young driver are limited to A, B, C, D saloons, U group medium estates and the small automatics AA, & W groups.
I have heard horror stories regarding rental companies charging for damage at a later time after my rental has finished?
We offer two very basic and very important rules to avoid this EVER happening which are: -
a) Walk around the car and check for damage before your leave the rental depot.
b) Upon return of your rental vehicle insist on the car being check whilst you are present DO NOT take no for an answer.
This will definitely avoid mistakes ever happening, always take the name and/or get a signature on your rental agreement.
All damage should be noted on your rental agreement if it is not YOU could be held accountable at the end of the rental. Two minutes at the start of any rental WILL prevent this ever happening.
